FREQUENTLY ASKED QUESTIONS
Everything you need to know before you arrive
From what's inside the domes to getting here, dining, and the mountain experience — here are answers to the questions we hear most.
HELPFUL GUIDES IN YOUR DOME
A few things to know once you arrive

ECO-FRIENDLY HOT WATER
Our 10-gallon tanks give about 10 minutes of hot water, then need 15 minutes to reheat.

SECURING YOUR DOOR
Pull the handle up to secure the door. When leaving, use your key to activate the lock, then pull the handle up.
STAYING WITH US
THE DOMES
GETTING HERE
FOOD & DRINK
WHAT TO PACK
PETS, KIDS & ACCESSIBILITY
EVENTS & GROUPS
BOOKING & CANCELLATION